{"id":86449,"date":"2022-03-12T13:08:44","date_gmt":"2022-03-12T17:08:44","guid":{"rendered":"https:\/\/simlimites.com\/help-center\/"},"modified":"2025-06-21T13:09:57","modified_gmt":"2025-06-21T17:09:57","slug":"help-center","status":"publish","type":"page","link":"https:\/\/simlimites.com\/en\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"86449\" class=\"elementor elementor-86449\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" data-dce-background-color=\"#12B4E3\" data-dce-background-overlay-image-url=\"https:\/\/simlimites.com\/wp-content\/uploads\/2023\/04\/boy-rv.svg\" class=\"elementor-element elementor-element-9edd62d e-con-full e-flex e-con e-parent\" data-id=\"9edd62d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c774e64 e-flex e-con-boxed e-con e-child\" data-id=\"c774e64\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8ba694 elementor-widget elementor-widget-heading\" data-id=\"f8ba694\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1d2259 elementor-widget elementor-widget-heading\" data-id=\"f1d2259\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Here you can find support, answers to frequently asked questions or contact our customer service team.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-67fb33f7 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67fb33f7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-332b846c\" data-id=\"332b846c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-702b7aad elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"702b7aad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div data-dce-background-color=\"#FFFFFFE8\" class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1710e712\" data-id=\"1710e712\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-480f5ca3 dce_masking-none elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"480f5ca3\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Compatibilidad-79-2.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-1118\" alt=\"\" title=\"\" srcset=\"https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Compatibilidad-79-2.png 200w, https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Compatibilidad-79-2-100x100.png 100w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Compatibility<\/h3><p class=\"elementor-image-box-description\">Find out if your device is compatible with eSIM.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#17BFF0\" class=\"elementor-element elementor-element-6f74048 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6f74048\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/simlimites.com\/compatibilidad\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enter<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#FFFFFFE8\" class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f489d48\" data-id=\"f489d48\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76ceb6f dce_masking-none elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"76ceb6f\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Configuracion-81-2.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-1117\" alt=\"\" title=\"\" srcset=\"https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Configuracion-81-2.png 200w, https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Configuracion-81-2-100x100.png 100w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Configuration<\/h3><p class=\"elementor-image-box-description\">Learn how to <strong> install <\/strong> and configure your esim.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#17BFF0\" class=\"elementor-element elementor-element-c73dffb elementor-align-center elementor-widget elementor-widget-button\" data-id=\"c73dffb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/simlimites.com\/tipo\/configuracion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enter<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#FFFFFFE8\" class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6bf937b\" data-id=\"6bf937b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a92a15 dce_masking-none elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"4a92a15\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Uso-y-manejo-80-2.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-1119\" alt=\"\" title=\"\" srcset=\"https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Uso-y-manejo-80-2.png 200w, https:\/\/simlimites.com\/wp-content\/uploads\/2022\/06\/Uso-y-manejo-80-2-100x100.png 100w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Use and handling<\/h3><p class=\"elementor-image-box-description\">Learn <strong>everything you need <\/strong> to know about its use and handling.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#17BFF0\" class=\"elementor-element elementor-element-0086655 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0086655\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/simlimites.com\/tipo\/uso-y-manejo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enter<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support Here you can find support, answers to frequently asked questions or contact our customer service team. Compatibility Find out if your device is compatible with eSIM. Enter Configuration Learn how to install and configure your esim. Enter Use and handling Learn everything you need to know about its use [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-86449","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"meta_box":[],"_links":{"self":[{"href":"https:\/\/simlimites.com\/en\/wp-json\/wp\/v2\/pages\/86449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simlimites.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simlimites.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simlimites.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/simlimites.com\/en\/wp-json\/wp\/v2\/comments?post=86449"}],"version-history":[{"count":1,"href":"https:\/\/simlimites.com\/en\/wp-json\/wp\/v2\/pages\/86449\/revisions"}],"predecessor-version":[{"id":86456,"href":"https:\/\/simlimites.com\/en\/wp-json\/wp\/v2\/pages\/86449\/revisions\/86456"}],"wp:attachment":[{"href":"https:\/\/simlimites.com\/en\/wp-json\/wp\/v2\/media?parent=86449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}