Can I transfer my Simlimites eSIM to a new phone?

Simlimites eSIMs can't be transferred to another device.

When you activate your Simlimites eSIM, it's permanently linked to the device where it was first installed. This link is a security measure that protects your service, and it can't be undone.

Why can't I transfer my Simlimites eSIM?

• The eSIM is uniquely and irreversibly tied to your device's EID.
• This link happens automatically the first time you activate it.
• It's a security feature of the service that protects your account.

What do I do if I change phones?

If you need to use your eSIM service on a new device:

• Contact support and explain that you're changing devices.
• Tell us the model of your new phone.
• Our team will confirm whether the plan you're thinking of buying includes this option.

Request a new eSIM

• In some cases, you'll need to get a new eSIM.
• The support team will tell you the steps to follow.
• There may be costs depending on your plan.

For that reason, we don't recommend this option. If you choose it, it's at your own risk.