How do I check that my eSIM data is working correctly?

Updated August 17, 2026

Sometimes the connection fails because of the region you're in or other reasons, and it can look like the problem is with your eSIM. Here's how to check that everything is working correctly with your eSIM:

On iPhone:

  1. 01Open Settings on your phone.
  2. 02Tap Cellular.
  3. 03Check that the Simlimites eSIM is installed and turned on.
  4. 04Turn off Data Roaming and Cellular Data.
  5. 05Then turn them back on.
  6. 06Search for something in your browser to make sure you have a connection.

01Turn Data Roaming and Cellular Data off, then on again.

On Android:

  1. 01Go to Settings on your phone.
  2. 02Tap Connections.
  3. 03Select SIM manager.
  4. 04Check that the Simlimites eSIM is installed and turned on.
  5. 05Turn off Data roaming and Mobile data.
  6. 06Turn them back on.
  7. 07Search for something in your browser to check that you have a connection.

01Turn off data roaming and mobile data.

These steps let you confirm that your eSIM is working correctly. If you still have problems and you've moved to a different area, get in touch with us.