Illegal Use
It is illegal to use the telephone service for illicit purposes. If the mobile operator determines, at its sole discretion, that you have used the communication service marketed by Simlimites for illicit purposes, it reserves the right to unilaterally and immediately terminate your service contract.
If there is evidence that your service has been used illegally, the Authorities and mobile operators may request that Simlimites send or transmit any relevant information, including your identity, to the competent authorities for investigation and prosecution. Additionally, Simlimites will comply with all subpoenas or judicial or extrajudicial orders to provide information, in order to protect the company's rights and properties.
Service activation date
At the time of purchase, the customer must precisely indicate the activation date of the service that will be scheduled. The eSIM will be activated on the day of your trip or the day before, depending on the departure time provided by the customer. This acknowledges that the plan will be valid from the moment of activation, that is, the day of your trip or the day before the scheduled activation date.
This is an exchange in which the customer acknowledges that they will forfeit 1 day of their plan's validity for the convenience of having the SIM activated from midnight on the day of activation. For example, if the customer subscribes to a 30-day plan, activation that takes place 1 day before the arrival date will cause the plan to be extended for 29 calendar days from the requested activation date.
The customer can change the activation date at any time up to 48 hours before the activation date at no cost. This can be done by contacting customer service via email or online chat.
Simlimites is not responsible if the date entered by the customer in the request does not match the exact date the customer arrives at their destination, or if the customer does not communicate any changes to that date in a timely manner. After activation, the plan period begins and the prepaid credit cannot be reversed or canceled.
Geographical Restrictions
The services or products of this website, Simlimites makes this Site available for global use. Simlimites does not declare that all products, services, and/or materials described on the Site are appropriate or available for use outside our service area or in all territories within the countries included on this site.
Payment Processing Jurisdiction: When making payments through Stripe, the transaction data will be subject to the jurisdiction and privacy policies of Stripe, Inc. This means that Stripe will handle such data in accordance with its own regulations and terms. For more details, please refer to the terms and conditions of Stripe.
Política de uso justo
Nuestros planes ilimitados están diseñados para brindar conectividad continua y confiable a viajeros durante sus desplazamientos. Aunque no cuentan con un límite total de datos, el operador local puede aplicar una Política de Uso Justo que establezca umbrales diarios razonables de consumo para garantizar una experiencia estable para todos los usuarios. En caso de superarse dichos umbrales, la velocidad de navegación podría reducirse temporalmente hasta el siguiente ciclo diario, sin costos adicionales.