I deleted or lost my eSIM's QR code. What should I do?

eSIMs are issued with unique QR codes that can't be reissued, so a QR code that has already been scanned or lost can't be recovered.

If your plan is for the United States, you can scan the QR code again only on the same device where it was deleted. Just make sure you haven't reset the network settings or erased the phone.

For all other international plans, the QR code can't be recovered, so you'll need to buy a new eSIM on our website.