My network speed is slow

Updated March 31, 2025

Network speed can depend on coverage and where you are. You can try these steps to improve your connection:

1. Check the basics:

Make sure mobile data and data roaming are turned on.

2. Change the network manually:

On iPhone:

  1. 01Open Settings.
  2. 02Tap Cellular.
  3. 03Tap your Simlimites line, then tap Network Selection.
  4. 04Turn off Automatic.
  5. 05Wait a few seconds for the available networks to load.
  6. 06Select a stable local network.

On Android:

  1. 01Open Settings.
  2. 02Tap Connections.
  3. 03Tap Mobile networks.
  4. 04Select Network operators.
  5. 05Turn off Select automatically.
  6. 06Wait a few seconds for the available networks to load.
  7. 07Select a stable local network.

If you still have problems after this, contact us and we'll help.